Privacy Policy

At Petal Parlour, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website and services.

Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

1. Personal Information: This includes your name, contact information, shipping address, and payment details when you make a purchase on our website.

2. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and device information for analytical and security purposes.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To fulfill your orders, process payments, and provide you with the products and services you request.

2. Communication: To send order confirmations, shipping updates, and respond to your inquiries or requests.

3. Improvement: To analyze website usage and trends, helping us enhance the user experience and tailor our products and services to your preferences.

4. Marketing: To send you promotional emails about our products, offers, and news. You may opt out of these communications at any time.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our products and services, such as shipping carriers and payment processors.

Data Security

We take the security of your data seriously. We employ industry-standard security measures to protect your information, including encryption and secure sockets layer (SSL) technology.

Your Choices

You have the following choices regarding your personal information:

1. Access and Correction: You can request access to and correction of your personal information by contacting us at hello@petalparlour.com.au

2. Opt-Out: You may opt out of receiving marketing communications from us by following the "unsubscribe" instructions in the emails we send.

Cookies

Our website uses cookies, which are small data files stored on your device. We use cookies to improve your browsing experience and analyse website usage. You may set your browser to refuse cookies, but some website features may not function properly as a result.

Children's Privacy

Petal Parlour does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to remove such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at hello@petalparlour.com.au

By using our website and services, you consent to the terms of this Privacy Policy.